Understanding how we collect, use and protect your personal information is important. This policy explains it clearly.
To provide our services, 12378 collects various types of information including account information, device and browser data, and local payment details in INR.
We also use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic.
Usage data such as login times, betting activity and interaction patterns are collected for security and quality improvement.
Your data enables 12378 to securely deliver betting services, process payments, personalize content, and communicate important updates.
We analyze aggregate data for improving platform performance and marketing relevant offers.
Strict access controls limit data use to authorized personnel, ensuring confidentiality and compliance with data protection norms.
Cookies are small data files stored on your device to improve site navigation and remember user actions.
We use essential cookies for functionality plus analytical cookies to understand usage trends.
You can manage cookies through your browser settings, although disabling them may affect site performance.
12378 stores your personal details using encrypted databases located in secure facilities compliant with industry best practices.
We employ advanced firewalls, SSL encryption, and regular security audits to protect data from unauthorized access or breaches.
Data retention periods comply with regulatory requirements and business needs, after which data is securely deleted.
12378 does not sell your personal information to third parties. We share data only with trusted service providers who assist in payment processing, legal compliance, or technical support.
All third parties are contractually obligated to maintain confidentiality and use your data solely for authorized purposes.
We may disclose information if required by law or to protect our rights and safety.
You have the right to access, correct, or delete your personal data by contacting 12378 support.
You can opt out of marketing communications and choose cookie preferences through your account settings or browser controls.
We commit to responding promptly to your data privacy requests in accordance with applicable regulations.